We will resolve it for you within 48 hours. Thank you for your understanding.We want to give you a happy shopping experience, when you are not satisfied with our products, please. You will get response within 24 hours. We are very glad to help you. This item is in the category "Antiques\Asian Antiques\China\Boxes". The seller is "jinga-78" and is located in this country: CN. This item can be shipped worldwide.